Here’s a post I’ve wanted to do for a while
From the movie Good Fellas:
Henry Hill: [narrating] Now the guy’s got Paulie as a partner. Any problems, he goes to Paulie. Trouble with the bill? He can go to Paulie. Trouble with the cops, deliveries, Tommy, he can call Paulie. But now the guy’s gotta come up with Paulie’s money every week, no matter what. Business bad? Fuck you, pay me. Oh, you had a fire? Fuck you, pay me. Place got hit by lightning, huh? Fuck you, pay me
“Fuck you, pay me ” is my favorite business policy. It originates with clients or partners who owe you money, but I find it applies with SO MUCH MORE. You do good work, you deserve to be recompensed. You hold up your end, you’re expecting reciprocity. And if you mess up on delivering your end, excuses valid or not won’t mean a damn. Or at least, if you’re going to run a successful business founded on excellent customer service, excuses won’t mean a damn. You can’t have responsibility without accountability. If your name is on the contract, the dates are binding, the product is binding, the price is binding.
PS. “Good Fellas always scares the bejezzus out of me…”
Tom says
UPDATE: From my good friend Paul Petrowksy: Evidently Mike from Mule Design gave a presentation titled Fuck You, Pay Me. http://vimeo.com/22053820
ChazzJazz says
I’ll remember this :-)….